We at Scents In Air strive for customer satisfaction. If you are not satisfied with your purchase, our refund policy is as follows:

1. Eligibility for Refunds:

• Returns must be initiated within 14 days of receiving the product.

• The item must be unused, in its original packaging, and in resalable condition.

• Personalized or custom-made items are non-refundable.

2. Refund Process:

• Contact our customer support team to initiate a return.

• Once the return is received and inspected, a refund will be processed within 5-7 business days.

• Refunds are issued via the original payment method.